I met Paul in the late 1990s when his new and growing company needed a solution for generating the First Report of Injury. We developed a strong business relationship, as well as a long-lasting friendship.
Paul embodies the spirit of an entrepreneur. His vision and determination kept him steady as he survived the ups and downs of building what has now become a prominent company in our industry, Company Nurse.
Paul is someone we can all learn from. I hope you’ll enjoy this interview as much as I did.
I met Paul in the late 1990s when his new and growing company needed a solution for generating the First Report of Injury. We developed a strong business relationship, as well as a long-lasting friendship. Paul embodies the spirit of an entrepreneur.
Paul started in the insurance industry when he was in high school. His father owned an insurance agency in Phoenix, Arizona and brought Paul and other family members into the business. Paul developed an interest in workers’ compensation early in his career. He said he was drawn to it partly because, “you could differentiate yourself from your competition”.
Paul’s interest in workers’ comp led him to start a consulting business in 1993. He offered services to employers to help them reduce the cost of claims and to improve their overall workers’ compensation programs. Then in 1995 the idea of having a nurse on the “front line” came to him. The idea was developed over a two year period, and in 1997 Company Nurse was opened for business.
The first three years were slow going. Paul said projections exceeded reality and everything went a lot slower than he anticipated. As he put it, “The industry didn’t buy into my idea as much as I did.”
Finally some employers started to “get it”, and before long he was making a name for himself and Company Nurse started to take off.
Paul has been involved in many industry organizations, and believes in helping younger generations enter the workforce successfully. He served on the board of AIESEC, an organization with roots going to the end of World War II as a way of improving relationships between countries by exchanging and educating young people and providing jobs for them.
Paul recently wrote an article entitled, “Why Core Values Matter: Building a Culture People Can’t Stay Away From”. In the article, Paul states the five core principles that guide not only his company, but in many ways, his own life. They are:
1) Do the right thing
2) Go the extra two miles
3) Driven to find solutions
4) Compassion for everyone
5) Work together to work it out
Company Nurse has incorporated these core values into their everyday culture.
As a college-age young man, Paul traveled extensively in Europe, Australia and Norway, including spending 13 months in Lausanne, Switzerland where he earned an MBA.